Ravi is great
I work till 6pm and couldnt drop my car off in the morning for my 9am appointment. I was able to drop off my car the night before. Modh was very accomodating and friendly at the counter. He took my key drop envelope and instructed me where to park for the service technician. On the morning of my appointment I approved the work by text. An hour or so later I recieved a text that it was done. I paid for my service and picked up my smog paperwork and car that evening around 730pm where Modh was once again friendly and efficient. Thanks for making it easy and pain-free Palo Alto Shell! ***** 5 stars!
Quick, easy and efficient service. I needed a smog and I scheduled an appointment at 10 but I wanted to drop my car off early so I can get in to work. The gentleman that picked up the phone was very accommodating! I was able to drop my car off earlier than my initial appointment and walk to work. I got a text shortly there after, letting me know my car was ready to be picked up! I was able to pay my car on my way to pick it up through their easy online invoice service sent to me via text. When I got there, I simply picked up my keys and was back to work in a matter of minutes! Great service!
Not the cheapest for smog check, but reliable, rapid, and convenient. When you schedule with them, they are ready for you and get the job done quickly. For me, that's worth a few dollars more.
Awesome every time!
Got me right in for a smog check and took fewer than 30 minutes! Great experience.
Top notch service with Ravi at the helm.
Quick, easy, and efficient. I was well-informed of the work at every step of the process.
As usual, prompt and courteous service
These guys do a lot of business and they know how to get you in and out quickly with their automated systems - good prices and great work.