I had to deal with the unprofessional staff from this shop. I waited for more than two weeks for a quote on some parts I had to buy for my car. Every time I called, they told me that I would receive a quote that day, and they never sent it. I also went to the shop twice, and they had an excuse every time I went. I paid 60 dollars for a revision, and it was worthless since I didn't even get the quote and don't know which parts I have to replace from my car.
With no reply I'm assuming you had the wrong location. Diego I apologize for your experience at my repair shop. I would like to look further into this, but I can't find your name in our system. Can you please confirm the name on the invoice? Thank you and again I apologize, Kyle T. Owner
- Palo Alto Shell