Just moved to Palo Alto; needed to find a smog test place. Chose this place since Starbucks, etc nearby where I could wait. Ben said it could take up to 45 min. Asked why, since I'd heard they just download data from the car's computer. He explained that they also have to check that several smog items are present and haven't been tampered with. He happily answered several other questions I had. I went to the next door JackInTheBox for a Coke and small fries. In about 20 minutes, Ben called and said the test was done.
Thanks for sharing your positive experience, Karl! We're glad you chose us for your smog test. Our team takes pride in providing thorough service, ensuring all smog requirements are met. We aim to make your visit convenient and informative. We appreciate you highlighting our knowledgeable staff and efficient process. If you ever need any further assistance, don't hesitate to reach out!
- Palo Alto Shell