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Palo Alto Auto Repair

995 reviews
(650) 469-8785
Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:30 PM
Closing time may change pending our work load - please call with questions.(Saturday hours)
5

The service was direct and imminent. They check with every single problem but do not enforce you to take action except very urgent issues. The price was reasonable and worth.

5

Always helpful!!! When tire pressure is low they happily add air and most often find a nail! The fix is instantaneous!

5

I had a great experience getting my car smog tested here. I arrived on a Saturday morning, without an appointment, and was checked in quickly. The service was courteous, efficient, and very organized from start to finish. I had a coupon, so the total came to just $50. While they worked on my car, I walked to the nearby Starbucks for a coffee. About 15 minutes later, I received a text letting me know my car was ready. Fast, hassle-free, and excellent service. This will definitely be my go-to place for smog checks from now on!

Thank you for the awesome review, Jennie! We're thrilled to hear that you had such a positive experience during your visit. We pride ourselves on providing efficient and organized service, so it's great to know that you were satisfied with our process. Remember, we're always here to help with your smog check needs. See you next time!

- Palo Alto Shell
5

Always thorough service that is professional and timely. If you dont need a certain something done, they tell you.

Thank you for your kind words, Deborah! We're delighted to hear that you appreciate our thorough and professional service. Customer satisfaction is our top priority, and we always strive to provide timely service without compromising quality. We look forward to serving you in the future!

- Palo Alto Shell
5

I went to get a wheel alignment. The shop was busy but I was told up front what to expect in terms of wait times. They gave me an estimate of work and honored it when I came back to pay. No hidden fees at all. Work was done well in a reasonable amount of time. They were professional and honest. Overall, pleased with the service.

Thank you for taking the time to leave such a kind review, Gary! We're thrilled to hear about your positive experience with us. Our team always aims to provide professional and honest service, and we're glad we could meet your expectations. If you have any other automotive needs, don't hesitate to reach out. We're always here to help!

- Palo Alto Shell
5

I replaced brakes and rotors and refilled AC for my 22 year old Mercedes. The car is very happy with the jobl. The shop is a great local resource for any kind of maintenance work..

Thank you, Mike! We're thrilled to hear about your positive experience at our shop. Our team works hard to provide top-notch service and it's great to know that your 22-year-old Mercedes is happy with the job done. If there's anything else we can do for you, don't hesitate to reach out. We look forward to serving you again!

- Palo Alto Shell
5

Very professional and friendly transaction. I would recommend your business gladly to friends and acquaintances. Thank you.

Thank you for recommending our business, Dikran! It was a pleasure serving you, and we're thrilled to hear about your positive experience. We strive to provide professional and friendly service to all our customers. If you or your friends and acquaintances have any further needs, don't hesitate to reach out.

- Palo Alto Shell
5

Great smog chevy. High tech with everything available from the phone. Texts for the appointments and text when the service is done. Very nice! Friendly people and fast service.

Thank you for the positive feedback, Pascal! We're thrilled to hear that you had a great experience with us. From our high-tech features to our fast and friendly service, our goal is to provide a convenient and top-notch experience for our customers. We look forward to serving you again in the future!

- Palo Alto Shell
5

Ravi, and his team have always been there when my Subaru needed work. Very professional service, responsive; the on-line tools for communicating inspection results, work estimates, etc come in very handy too.

Thank you for your kind words, Ciprian! We're thrilled to hear that you've had a positive experience with our team at Ravi's Subaru. Our goal is to provide our customers with professional and responsive service, and we're glad to hear that our online tools have been helpful for you. We appreciate your continued support and look forward to serving you in the future!

- Palo Alto Shell
5

Great service and great personnel.

Thank you for your kind words, Glenn! We're thrilled to hear that you had a great experience with our team. Providing excellent service is our top priority, and we're glad we could meet your expectations. We look forward to serving you again in the future!

- Palo Alto Shell
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