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Palo Alto Auto Repair

953 reviews
(650) 469-8785
Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:30 PM
Closing time may change pending our work load - please call with questions.(Saturday hours)
5

Excellent service as usual.

5

Great service!

5

Great service, the work is always top notch!

Thank you for taking the time to leave us this amazing review, Jon! We are thrilled to hear that you have been consistently pleased with the quality of our work.

- Palo Alto Shell
5

Great service!!!!

Thank you, Hilda, for your fantastic review! We're thrilled to hear that you had a great experience with our service. We take pride in providing exceptional customer care and ensuring satisfaction. If there's anything else we can do for you, please let us know. We look forward to serving you again!

- Palo Alto Shell
5

Ordered all 4 new tires for my 2010 bmw 328xi car and service was great installed and balanced, great work, will keep on coming back here for my cars services.

Thank you for your 5-star review, Timmy! We're thrilled to hear that you had a great experience with us. It's great to know that our tire installation and balancing service met your expectations. We look forward to serving you again in the future!

- Palo Alto Shell
5

Fast

Thank you for the perfect rating, Felipe! It's great to hear that our service was fast. We pride ourselves on efficiency and ensuring a smooth experience for our customers. If there's anything else we can help you with, please don't hesitate to reach out!

- Palo Alto Shell
5

They did my smog check. It was quick, effortless, efficient, great price, both people who manned the checkin/out "desk" were pleasant, AND they had Lindt chocolate in their "treat bowl". They shine bright with 5 star plus service. ( my daughter didn't like that they don't have a waiting area when she went. However, it's right next to California Ave. where's there plenty of places to sit and grab a snack. Warning, they are SO quick you don't have much time to do that though )

Thank you, Haven, for the 5-star review! We appreciate the kind words about our efficient and pleasant service. We're glad you enjoyed our little treat bowl! Your recommendation for nearby amenities is spot-on, too. We strive to make the smog check process as easy as possible, and we're thrilled to know we hit the mark with you.

- Palo Alto Shell
5

I visited them because I had a flat tire issue. The staff members were very nice, helpful and professional.

Thank you for choosing us, Kazu! We're thrilled to hear about the positive experience you had with our staff. Providing exceptional service is our priority, and we're glad we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. Take care!

- Palo Alto Shell
5

Fast and friendly - the DMV surprised me with a smog cert requirement when I went to register my car. Got an appointment for the next day, it took about 30 minutes and the cost was a very reasonable $70 including cert fee. I would go back for sure.

Thanks for the 5-star review, James! We're happy to hear that you had a fast and friendly experience at the DMV. Our goal is to make the process as smooth as possible, and we're glad we could help with the surprise smog cert requirement. We look forward to serving you again in the future!

- Palo Alto Shell
5

Very quick, very professional. Used their convenient website to book my appointment.

Thank you for the fantastic feedback, Reggie! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, so we strive to provide prompt and professional service. We appreciate your business and look forward to helping you again in the future!

- Palo Alto Shell
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