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Palo Alto Auto Repair

938 reviews
(650) 469-8785
Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:30 PM
Closing time may change pending our work load - please call with questions.(Saturday hours)
5

Absolutely awesome service. Even helped me with fixing an issue from another place.

5

Always professional and reliable.

5

Ravi is the best. Honest and fair!

5

Took my car there for a smog test. I didnt make an appointment but they were very accommodating and very helpful.

Thank you for your positive review, Caroline! We're glad to hear that you had a great experience with us, even without an appointment. We strive to provide excellent service to all our customers. If you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- Palo Alto Shell
1

5

Just moved to Palo Alto; needed to find a smog test place. Chose this place since Starbucks, etc nearby where I could wait. Ben said it could take up to 45 min. Asked why, since I'd heard they just download data from the car's computer. He explained that they also have to check that several smog items are present and haven't been tampered with. He happily answered several other questions I had. I went to the next door JackInTheBox for a Coke and small fries. In about 20 minutes, Ben called and said the test was done.

Thanks for sharing your positive experience, Karl! We're glad you chose us for your smog test. Our team takes pride in providing thorough service, ensuring all smog requirements are met. We aim to make your visit convenient and informative. We appreciate you highlighting our knowledgeable staff and efficient process. If you ever need any further assistance, don't hesitate to reach out!

- Palo Alto Shell
5

Great service by Ravi and Ty ! Thank you guys, looking forward to next service !

Thank you, Dubravko! We're thrilled to hear you had a great experience with Ravi and Ty. Your satisfaction is our top priority, and we can't wait to provide you with excellent service again in the future.

- Palo Alto Shell
5

Smog check was complete on time

Thank you, Joanne, for your awesome review! We're delighted to hear that your smog check experience was prompt and efficient. Providing timely service is one of our top priorities. We look forward to serving you again soon!

- Palo Alto Shell
5

Great repair shop, I keep on coming back for my car repairs to them, they are good and very transparent.

Thank you for the kind words, Timmy! It's fantastic to hear that you trust us with your car repairs. Our team takes pride in providing transparent and top-notch service to our valued customers like you. We can't wait to see you back for your next car repair needs!

- Palo Alto Shell
5

Nice staff, awesome service

Thank you for your kind words, Yifan! We're thrilled to know that you had a great experience with our staff. Your satisfaction is our top priority, and we look forward to serving you again soon!

- Palo Alto Shell
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