Palo Alto Auto Repair

Shell Palo Alto remains committed to high quality service and have highly qualified technicians who know what they are talking about. Will keep coming back.

Very professional: pay attention to as soon as you arrive. The service is done on time. The staff is super friendly. Very happy to have this place nearby.

I have taken my car in for a smog check two different times and both times I had a great experience. The staff are friendly, helpful, and efficient.

After two weeks with the vehicle the shop hadn't done any work, there could have been miscommunication as they felt there was no rush--I had to have the truck moved to a different shop: I never even got a real work quote EDIT: a shop farther down El Camino had everything done in 3 days EDIT2: to be fair, I left this review awhile back, and that shop down the street... it took me two years to find and fix every dumb thing they did like zero grease in the linkages

My first time at this store and I will have them from now on.

Robbie was great. Things got fixed just they promised.

Outstanding customer service and care! Useful advise given if applicable to minimize future service costs.

Smog Check was done right away and quicker than expected!

smog check carried out efficiently.