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5

Expensive but customer service was great.

5

Great service. Flexible with scheduling. Done in 30 minutes, as promised.

5

Courteous service

5

I gave Palo Alto Shell a call late Friday afternoon to install a new tire before the weekend and they said to come in around 4PM. Not only did they take care of the installation within 30 minutes, but the customer service was great. Both Ravi at the service desk and Justin who did the installation were great. I will definitely come back to this shop for more repairs. Incidentally, I ordered my new tire from TireRack-com and they highly recommended Palo Alto Shell for local installation and can ship new tires directly to their shop after ordering online. I will do that next time.

5

Thanks for fast & efficient service with a smile.

5

Ravi has been very patient and professional. He found the problems of my car's engine that other auto stores couldn't figure out. Highly recommended!

5

Great service! Ravi is great!

5

Very professional

5

Fast and quality service, convenient drop off and pick up.

5

Great staff