Palo Alto Auto Repair

I got a walk in smog test. It was $95 and took about 25 minutes. I got a text msg when it was complete although I just waited there. There's not really a waiting room since it's a gas station but there's a bench. 5 stars since it was a smooth process.

Professional. Courteous. On time. High quality

Fast & efficient. Fit me in for emergency repair - same day repair.

Great service for smog test. On time for scheduled appointment.

Excellent service on all fronts. Super well-informed technicians who spend time describing the needs of your car. Our car is pretty old - 2004 - with high mileage. The El Camino Shell team has kept it running for most of its long life! Highly recommend this repair shop!

Friendly, professional and timely services

Great service!

I have been using Ravi and his crew's services for about a year now. I've been there on multiple occasions for either a check engine light on, tire pressure sensor checking, coolant light and general maintenance questions. I feel that Ravi is forthright, communicative and trustworthy. He has a solid crew that I enjoy speaking to as well and are all very knowledgeable, patient and professional. I've given some of my closest friends the referral to come here and believe Ravi, his team, the work they do and their prices to be the best in the area. I highly recommend.

Ravi and his crew offer high-quality, full-service repair and maintenance of most vehicle makes and models. His rates for labor and parts are quite reasonable and below those of many other automobile mechanics in the area. His shop is one of the best you will find for its cleanliness as well as its courteous, professional customer service. He honors his commitments and gets your vehicle back to you as quickly as possible. Documentation of service and costs is all electronic, so you don't need to keep any paper files. On every dimension, this is an extremely well-run shop -- a shining example of a local, family-owned business.

Smog went fine, and was somewhat reasonably priced. Customer service was not bad but not great. A little more laissez-faire than I wanted since I care quite a lot about my car.