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Palo Alto Auto Repair

1023 reviews
(650) 469-8785
Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:30 PM
Closing time may change pending our work load - please call with questions.(Saturday hours)
5

Everything seems to be working fine.

We're glad to hear everything is working fine, Luis! If you need any further assistance, feel free to reach out to us.

- Palo Alto Shell
5

Not a big deal. I needed a smog check and Palo Alto Shell provided one exactly as promised. The employees who helped me were capable and polite.

Thank you, Stuart, for taking the time to leave us a wonderful review! We are delighted to hear that you had a positive experience with our smog check service at Palo Alto Shell. Your kind words about our capable and polite employees mean a lot to us. We look forward to serving you again in the future!

- Palo Alto Shell
5

Thank you for the fantastic 5-star review, Jesus! We're thrilled to hear that you had a great experience with us. We take pride in providing exceptional service and ensuring our customers' satisfaction. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again soon!

- Palo Alto Shell
5

I was impressed by the thoroughness and care of the check up. My old Prius is in good hands!

Thank you Barbara for your positive review! We're thrilled to hear that your Prius received top-notch care during its check-up. Rest assured, your car is in good hands with our team. We look forward to serving you again in the future!

- Palo Alto Shell
5

As of another shell dealer I was very impressed how perfect this station looked and the Mechanic shop was run very professionally and it was very clean . I was there for smog without appointment and I was done in 20 minutes .

Thank you, Azita! We're thrilled to hear that you had a five-star experience at our station. We take pride in providing top-notch service and maintaining a clean, professional environment. It's great to know that your smog check was completed efficiently, even without an appointment. We appreciate your kind words and look forward to serving you again in the future!

- Palo Alto Shell
5

I needed a smog chech for my 1988 Merceded 300TE. THeir service was prompt and professional. They ened up charging less than they quoted. No waiting inline since they take appointsments. I highly recommend them.

Thank you, Alan, for recommending us, your satisfaction fuels our dedication.

- Palo Alto Shell
5

Excellent service SMOG check

Thank you for the kind words, Alice! We're thrilled to hear that you had an excellent experience with our SMOG check service.

- Palo Alto Shell
5

Excellent service as always.

Thank you for the 5-star review, Gina! We're thrilled to hear that our service consistently exceeds your expectations. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service in the future.

- Palo Alto Shell
5

Easy to talk mechanics, fair labor rates and after hours pickup options are awesome! Thanks again!!

Thank you for taking the time to share your positive experience at our shop, Ken! We're thrilled to hear that our easy communication, fair rates, and convenient after-hours pickup option made your visit exceptional. We appreciate your business and look forward to serving you in the future!

- Palo Alto Shell
5

Went in to this shell station as a first time customer and was assisted right away by Ravi. He was very fast and offered to take my vehicle in right away despite not having an appointment for a smog service. Only took around 20 mins.

Thank you for choosing Shell station, Armando! We're delighted to hear about your positive experience with Ravi. Providing fast and efficient service is our top priority for all customers. We look forward to serving you again in the future!

- Palo Alto Shell
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