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Palo Alto Auto Repair

1024 reviews
(650) 469-8785
Working Hours
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 8:00 AM - 4:30 PM
Closing time may change pending our work load - please call with questions.(Saturday hours)
5

I had smog test done promptly and had expert insight into the diagnostic tests needed to solve erratic engine start problems. Next step: watch for Check Engine light, generate a code, do diagnostics

Thank you for your review! We're glad to hear that you were satisfied with our prompt smog testing services and the expert insight from our team. We'll be here for you in the future if you need any further assistance with diagnostics or any other automotive needs!

- Palo Alto Shell
5

I really like this Shop. Clean, tidy, and good work on-time. I have been very pleased.

Thank you for taking the time to write such a kind review, BR! We're thrilled to hear that you had a great experience at our shop.

- Palo Alto Shell
5

Efficient friendly service. A friend sent me here; I will thank her.

Thank you for choosing our company, Nancy! We are glad you had a great experience and appreciate the recommendation from your friend. We look forward to serving you again soon!

- Palo Alto Shell
5

Great professional, courtesy treatment to their customers!

Thank you for your kind words, Marlo! We strive to provide exceptional service and a pleasant experience for our customers. We're thrilled to hear that you found our professionals to be professional and courteous. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Palo Alto Shell
5

I did the smog check! Super quick in 20 min, the personnell was super helpful and nice

Maria, thank you for this amazing review! It's fantastic to hear that you had a quick and helpful experience with us. We aim to provide top-notch service to all our customers, so your kind words mean a lot. We look forward to serving you again in the future!

- Palo Alto Shell
5

Came here for smog check. Quick and friendly service, at a very reasonable price!

Thank you for the kind words, Lue! We're glad to hear that you had a positive experience with us. Providing quick and friendly service at a reasonable price is what we strive for. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

- Palo Alto Shell
5

Ravi and the team at Palo Alto Shell are always helpful, friendly, and fast! Were so grateful they were able to take care of our service right away. They always offer clear explanations of the work, timing, and pricing. Thank you!

Thank you for your kind words, Mary! We're delighted to hear that you had such a positive experience with Ravi and our team. It's truly our pleasure to provide helpful and efficient service. We look forward to serving you again in the future!

- Palo Alto Shell
5

Excellent and timely service

Thank you Marion for the five-star review! We're thrilled to hear that you had an excellent experience and that our service was timely. Our team prides themselves on providing top-notch service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

- Palo Alto Shell
5

I find myself needing their services a few times a year and they never disappoint. appointments start on time, clear estimates that are always reasonable and always top quality work. have been going here for 15+ years and will continue to do so!

Thank you, Jonathan, for your 15+ years of trust and loyalty! We're thrilled to hear about your consistently positive experiences with us. Providing top-quality work, clear estimates, and punctuality are our top priorities. It's been a pleasure serving you and we look forward to many more years of exceeding your expectations!

- Palo Alto Shell
5

I walked into this shell location to inquire about getting a fog certificate for my car. I was amazed that the wonderful service given since I did not have an appointment to get my car certified for the DMV for certificate. They need a job quickly and I was on my way. Excellent service.

Thank you for the 5-star review, James! We're glad to hear about your positive experience at our Shell location. Providing excellent service, even without an appointment, is always our goal. We hope to continue exceeding your expectations on future visits!

- Palo Alto Shell
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