Palo Alto Auto Repair

Excellent service, on time and exactly as quoted.

Palo Alto Shell serviced the conventional oil change, 4 wheel computerized alignment, headlight bulb replacement with time as estimated, and Shell charges for labor are not based on actual mechanic's time but are established by times our retail labor rate by industry time allowances ( flat rate) or on Mechanic own judgement of the time to be charged. And no work will be done without approval of the vehicle' owner.

Great work done

Efficient-solved my engine problem very quickly and I was able to pick up at any time. It is a bit more expensive given the location and demand. But I had my car back in 24 hours in working condition.

Very good service. I will go back even though I live in San Jose. Colleen Lund

I've been going here for smog checks on both my vehicles and the service has always been extremely efficient.

I appreciate your services and honest a lot.

Amazing

Prompt service.

A little different than usual. First time asking for a charge to diagnose the car, never before. Excessive recommendations for part replacement, which is typical of car service and dealerships, but first time I see with these guys. Very important to have a sense of trust in your mechanics and that they give you an honest assessment, not try to overcharge and do excessive unnecessary work. A bit disappointed this time around.