Palo Alto Auto Repair

I recently left my scooter at this location and I am so pleased with the everything. Robbie was very quick, friendly and did a phenomenal job. I highly recommend him and his team.

Your average Shell station, this one can get a bit busy during the day. I usually stick to the Embarcadero Shell, but come here to top off in the middle of the night, since the Embarcadero location closes at 11 p.m. Gas prices are in line with what you'd normally pay in the Palo Alto/Menlo Park area.

Palo Alto Shell is an honest and reliable place to get work done on your car. They recently saved me hundreds of dollars on work on my car that others recommended that actually was not necessary.

I avoid getting gas here because the price is higher than other stations in the area, but I can wholly recommend their service center. When air was leaking from one of my tires, they quickly diagnosed and fixed the issue. When I needed a smog check, I grabbed the coupon off their website, and paid only $37.

Very friendly staff. Good customer service. Fresh snacks. Love this place.

Rudest service I've ever received at a gas station. me - Sir, your pump number 2 isn't working. him - Did you put the nozzle in all the way? me - Yes, I've had no issues like this anywhere else him - NOZZLE, do you know what NOZZLE means?? This place does not deserve business.

My back two tires were poochy and 9 Minute Lube down the street recommended that I come down here to get my tires checked and patched. Turns out that driving up and down on 101 with all the stupid construction resulted in funky screws in my tires. They patched it up for 18.50 a piece and I was on my way! Great service, fast and they showed me where the patch was and the screwes they plucked out.

When I emerged from work one day to find a flat tire, I rolled up my sleeves, put on the donut and cruised in here and they fixed it right away. It was reasonably priced and fast. I've also had an oil change and tire rotation done here. They did the usual car mechanic thing and suggested I do about $500 more worth of work, but weren't pushy and I declined. They also have some great coupons on their website - check em out! Bottom line: They get it done, fast and for a reasonable price. Gas is a bit on the pricey side, so you might want to choose a different station for your every day fillups. But hey, this is Palo Alto...

Due to an unfortunate tire accident on the road on a Saturday afternoon, I had to pull over and get my tires fixed right away. This place was soooo kind to me. My car required special tires but the staff ran out to get one to replace it in a matter of hours. I am so not a car-saavy person, so I was panicking the entire tire, afraid I was going to be ripped off. But the total bill wasn't scary at all and I appreciate the fact there was a service station still working on a late Saturday afternoon.

***This Shell near Stanford is a decent spot for gas (prices were okay) and offers a Yelp check-in deal (though it is not a great one--free vehicle inspection from the on-site service garage); unfortunately, there are roads around this Shell where there are not many gas stations; because of that, this gas station can get busy and it can be a tight squeeze*** There are not many free parking spaces available if you just need to pick up something from the gas station (they have a few snacks and drinks available).