Palo Alto Auto Repair

My smog check appointment got lost, but you fit me in and the whole process took about the same amount of time as I had been told to expect. Easy in, easy out, very efficient!

Great and fast service

u guys rocked: i thought the battery needed to be replaced so u could have easily replaced it w/o telling me it wasn't a needed expense. Instead u tested it and told me it was fine and just needed charging. It's great to find an honest repair shop!

Kyle and his guys are incredible, professional, and accommodating. That is rare today. I have two cars, 2003 Ford Expedition and 2008 BMW 3 Series. I take both of them there for all services for the last six years. I have to drive 45 minutes to get to gas station. Who takes a car to a gas station to be worked on? To me, Palo Alto Shell is more a auto repair business than a gas station. They just happen to sell gas. Have no doubt that customer service is a priority for these guys. I just had my car starter replaced. It had to be towed on a Sunday. When I picked it up the car was washed and looked great. Thank you for still considering me a valuable customer after all these years. My appreciation.

Thank you very much for the quick appointment and the quick service! ;-)

I asked them for an Oil change and also to check on a leak. They told me what it was and and estimate on how much it would cost to fix it.

Great service!

They did an excellent and swift front brake job for me. Highly recommended.

Ravi was able to do a smog test on my car as a walk in because I didn't have an appointment. I really appreciate it.

I came in for a smog check - thanks for everything.