Palo Alto Auto Repair

I left an unfavorable review earlier, since my alignment was not done well. I'm back to give Ravi and Kyle credit. They took my car back and got it aligned perfectly, all at no charge. Mistakes happen sometimes, and I appreciate when they're handled as gracefully as this was.

Excellent service! Real life savers.

All the employees, Ravi especially, were very helpful and informative, and sensitive to the stress of dealing with car troubles.

Great tire replacement service

Great service!

Had a great experience. Was just a smog check but they were able to get to it right away and completed it on time as promised. Also the price seemed fair, Thank You!

I got my car aligned. Unfortunately, when it was returned to me, the car still drifted to the right. No explanation was given for why the car alignment was not complete. I was also told the alignment would take an hour, but it took slightly over 2 hours. This was an inconvenience, and it should have been easy to avoid.

This was my first time to Palo Alto Shell and I will definitely be back. They were very efficient, courteous, and helpful.

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I had a flat tire. So after checking out reviews from yelp, i went to the place. They were quick, helpful and tried to identify the lead (although they couldn't find it). So they just replaced the spare for the original tire (hopefully it doesn't leak again) and it cost 15$. Hence was satisfied overall