Palo Alto Auto Repair

Great service as always

#Palo_Alto_Shell in 2200 El Camino Real, Palo Alto Palo do not honor their SMOG Check Coupon of $28.50 for 2000 & Newer vehicle the second time in 4 years! This is the worst auto shop I have ever see in my whole life. Don't use this shop for any services period!

Luis offered help free of charge. Found a nail in our tired and repaires in 5 minutes. Helpful and quick

Excellent service! Prompt and thorough.

Smog inspection and oil change was done in the time they estimated. Price was reasonable.

I would have given it a 5 star if the person on the store counter was friendly but he was pretty abrupt when I asked him a question. Otherwise, the place was clean, efficient and service was good.

I bought a battery from this place less than 3 years ago. It had a five year warranty. While at the Nissan dealer they tested it and said it needed replacing . So I brought my car in to the Shell where i bought it with the receipt of purchase. They tested it and said its ok . Baloney. They make it very difficult for someone to take advantage of the warranty. There dishonest and ill never go there again. Another stab in the back by the auto industry.

Great work, as always!

Ravi is always great!